CREATING THE UNCOMMON CALL CENTER

Advertising and Business and 3 others

Owner

RESPONSE DESIGN CORPORATION

Aug 15, 2006
MAKE YOUR CASE- SELECTING THE BEST FIT OUTSOURCING PARTNER

Electrical and Scientific Apparatus

Owner

RESPONSE DESIGN CORPORATION

Oct 8, 2002
MAKE YOUR CASE- TURNING AROUND EMPLOYEE TURNOVER

Electrical and Scientific Apparatus

Owner

RESPONSE DESIGN CORPORATION

Oct 8, 2002
MAKE YOUR CASE- DEVELOPING A COMPELLING BUSINESS CASE

Electrical and Scientific Apparatus

Owner

RESPONSE DESIGN CORPORATION

Oct 8, 2002
MAKE YOUR CASE- JUSTIFYING NEW HIRE INITIATIVES

Electrical and Scientific Apparatus

Owner

RESPONSE DESIGN CORPORATION

Oct 8, 2002
CALL CENTER 101

Education and Entertainment

Owner

RESPONSE DESIGN CORPORATION

Jul 4, 2000
RDC

Paper Goods and Printed Matter and 2 other

Owner

RESPONSE DESIGN CORPORATION

Jul 25, 2000
WOW QUALITY MONITOR CERTIFICATION

Paper Goods and Printed Matter and 2 other

Owner

RESPONSE DESIGN CORPORATION

Jul 4, 2000
CUSTOMER CONTACT OPERATION REVIEW AND EVALUATION

Paper Goods and Printed Matter and 2 other

Owner

RESPONSE DESIGN CORPORATION

Apr 25, 2000
WOW SELECT

Education and Entertainment

Owner

RESPONSE DESIGN CORPORATION

Jul 18, 2000
MASTERING PERFORMANCE MANAGEMENT

Paper Goods and Printed Matter and 2 other

Owner

RESPONSE DESIGN CORPORATION

Jul 11, 2000
RESPONSE DESIGN CORPORATION

Paper Goods and Printed Matter and 2 other

Owner

RESPONSE DESIGN CORPORATION

Dec 12, 2000
LEAP FROG! CALL CENTER METRIC STUDY

Electrical and Scientific Apparatus and 2 other

Owner

RESPONSE DESIGN CORPORATION

Feb 4, 2003
OPTIMIZING FRONT-LINE EMPLOYEE PERFORMANCE

Paper Goods and Printed Matter and 2 other

Owner

RESPONSE DESIGN CORPORATION

Dec 12, 2000
NEEDS FOCUSED LEADERSHIP

Paper Goods and Printed Matter and 2 other

Owner

RESPONSE DESIGN CORPORATION

Dec 12, 2000
WOW

Education and Entertainment

Owner

RESPONSE DESIGN CORPORATION

Jul 18, 2000
MAXMENTOR

Electrical and Scientific Apparatus

Owner

RESPONSE DESIGN CORPORATION

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WOW SELECT-EDUCATION IN EXCELLENCE

Paper Goods and Printed Matter and 2 other

Owner

RESPONSE DESIGN CORPORATION

Jul 18, 2000
WOW BASIC KEY SKILLS

Paper Goods and Printed Matter

Owner

RESPONSE DESIGN CORPORATION

Dec 12, 2000
SUCCESS CALL CENTER TOOL KIT

Paper Goods and Printed Matter

Owner

RESPONSE DESIGN CORPORATION

Jul 27, 1999
THE COMPETENCY KIT

Paper Goods and Printed Matter

Owner

RESPONSE DESIGN CORPORATION

Mar 30, 1999
WOW

Computer and Scientific

Owner

RESPONSE DESIGN CORPORATION

—
CCORE

Advertising and Business

Owner

RESPONSE DESIGN CORPORATION

Jun 20, 1995
QUANTUM QUALITY

Paper Goods and Printed Matter

Owner

RESPONSE DESIGN CORPORATION

Jul 26, 1994