Mark Identification

WOW QUALITY MONITOR CERTIFICATION

Serial Number

75646199

Filing Date

Feb 19, 1999

Registration Date

Jul 4, 2000

Trademark by

RESPONSE DESIGN CORPORATION

Classification Information

Printed written training and teaching manual contained in a hard cover binder and sold as a unit, for use in training and teaching call center employees

Paper Goods and Printed Matter

Training seminar course for call center employees

Education and Entertainment