Mark Identification

MASTERING PERFORMANCE MANAGEMENT

Serial Number

75646196

Filing Date

Feb 19, 1999

Registration Date

Jul 11, 2000

Trademark by

RESPONSE DESIGN CORPORATION

Classification Information

Printed written training manual contained in a hard cover binder and sold as a unit for use in training and developing leadership skills relevant to the call center industry

Paper Goods and Printed Matter

Training seminar course on leadership skills relevant to the call center industry

Education and Entertainment