Mark Identification

OPTIMIZING FRONT-LINE EMPLOYEE PERFORMANCE

Serial Number

75646193

Filing Date

Feb 19, 1999

Registration Date

Dec 12, 2000

Trademark by

RESPONSE DESIGN CORPORATION

Classification Information

Printed written training and teaching manual contained in a hard cover binder and sold as a unit, for use in training and teaching how to create an employment infrastructure for call center businesses

Paper Goods and Printed Matter

Training seminar course on how to create an employment infrastructure for call center businesses

Education and Entertainment