Mark Identification

TOTAL DELIVERED VALUE

Serial Number

76410404

Filing Date

May 21, 2002

Registration Date

Jan 28, 2003

Trademark by

TTEC HOLDINGS INC.

Classification Information

Customer relationship management services and customer care services for others, namely, managing databases and receiving and responding to sales, service, technical support and general information inquiries of customers through a variety of media; employment agency services; management of customer interaction management centers providing customer care and customer relationship management services

Advertising and Business

Computer programming services for others, application service provider services, namely, designing, installing, integrating, networking, hosting, operating and maintaining computer software solutions for others, database development services and technical consultation and implementation services in the field of customer care and customer relationship management; product research and development for others; and computer disaster recovery planning services

Computer and Scientific