Mark Identification

YOUR CUSTOMER MANAGEMENT PARTNER

Serial Number

76410405

Filing Date

May 21, 2002

Registration Date

Oct 28, 2003

Trademark by

TELETECH HOLDINGS INC.

Classification Information

Computer software for use in the provision of customer care and customer relationship management services, namely, for use in managing and accessing databases for receiving and responding to sales, service, technical support and general information inquiries of customers of others

Electrical and Scientific Apparatus

Customer relationship management services and customer care services for others, namely, managing databases and receiving and responding to sales, service, technical support and general information inquiries of customers through a variety of media; employment agency services; management of customer interaction management centers providing customer care and customer relationship management services

Advertising and Business

Computer programming services for others, application service provider services, namely, designing, installing, integrating, networking, hosting, operating and maintaining computer software solutions for others, database development services and technical consultation and implementation services in the field of customer care and customer relationship management; product research and development for others; and computer disaster recovery planning services

Computer and Scientific