SOLOBUG

computer programs that automate the process of reporting feature request, and defects and bugs over a world wide network of computers, and over the networks, to a database which logs and tracks the feature requests and which logs and tracks defects and bugs, wherein such programs send customizable data and executable code as a binary file which automatically is entered into an existing database, such programs are customizable so as to use the user's or customer's product names and user's or customer's defect and bug reporting terminology, allow file attachments to be sent with defect and bug reports, and capture the user's or customer's computer information for ease in tracking configuration-specific issues