SOLO SUBMIT

computer programs that allow an unlimited number of users and customers to send defect and bug reports over a world wide network of computers, and over other networks, to a defect and bug report database which logs and tracks defects and bugs in other computer programs, that allow defect and bug reports to be sent from a users's or customer's web browser, that integrate a feedback page of a user's or customer's web site with the defect and bug report database which is configurable to match the look and feel of the user's or customer's web site and that automatically utilize the terminology as applied by the user or customer in their defect and bug report database, that allow file attachments to be sent with defect and bug reports, and that send e-mail notifications to users and customers when their issues are added to the defect and bug report database