ACHIEVING RESULTS THROUGH GENUINE LEADERSHIP

Pre-recorded [ videotapes, audio tapes and ] CD-ROMs, all of the foregoing featuring training materials and presentations in the fields of management, supervisory and interpersonal skills, [ sales, customer service, ]business management, business training, and business education [ ; computer software for use in training and education in the fields of management, supervisory and interpersonal skills, sales, customer service, business management, business training and business education, namely, computer software that provides the user with self-assessment examinations upon completion of training in the foregoing fields ]

Publications, namely, [ textbooks, ] pamphlets, brochures, newsletters, [ journals and magazines on the subject of ] management, supervisory and interpersonal skills, [ sales, customer service, ] business management, business training, and business education

Education services, namely, arranging and conducting training classes and seminars in the fields of management, supervisory and interpersonal skills, [ sales, customer service ] and business management; consulting with others in the field of training and education in the field of business management