GENUINE LEADERSHIP

Pre-recorded [ videotapes, audio tapes and ] CD-ROMs featuring training materials and presentations in the fields of management, supervisory and interpersonal skills, sales, customer service, business management, business training, and business education;[ computer software for use in training and education in the fields of management, supervisory and interpersonal skills, sales, customer service, business management, business training and business education, namely, computer software that provides the user with self-assessment examinations upon completion of training in the fields of management, supervisory and interpersonal skills, sales, customer service, business management, business training and business education ]

Publications, namely, textbooks, [ pamphlets, brochures, newsletters, journals and magazines ] on the subject of management, supervisory and interpersonal skills, sales, customer service, business management, business training and business education