1-CLICK FORECASTING

WORKFORCE MANAGEMENT SOFTWARE WHICH FORECAST DEMAND IN RELATION TO HOW MUCH WORKFORCE WILL BE NEEDED TO RESPOND TO PHONE CALLS, E-MAIL AND OTHER ACTIVITIES TO WHICH THE WORKFORCE RESPONDS, WHICH SCHEDULES THE WORKFORCE TO MEET THE DEMAND AND WHICH PERFORMS COMPARISONS TO HYPOTHETICAL SITUATIONS, NAMELY, CHANGES IN DEMAND OR CHANGES THAT IMPACT THE ABILITY OF THE WORKFORCE TO MEET THE DEMAND