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computer software for use in the fields of computer systems management, operational systems management, open-enterprise systems management, client/server operations, and system operations tools and utilities; database access, query and reporting, analysis, navigation, implementation, administration, conversion, migration and management; client/server and remote computing applications; computer software for use in common user interface applications, installation applications and data storage applications; programming and application development; global computer information network, enterprise, wide area and local area network access, operations and systems management applications; development tools and utilities; graphical user interface applications and toolkits, and instructional manuals packaged as a unit therewith sold as a unit therewith

educational, instructional and training services, namely, arranging and conducting educational conferences, seminars, courses and individual training related to computers, computer software, databases and database management, networking, programming and application development, user interfaces client/server and remote computing applications, computer systems operations tools and utilities, global computer information network, enterprise, wide area and local area network access, operations and systems management, development tools and utilities, monitoring, control and management of computer systems and client/server operations

design and development of computer software for others; consulting services in relation to computers, computer software, databases and database management, networking, programming and application development, user interfaces, client/server and remote computing applications, computer systems operations tools and utilities, global computer information network, enterprise, wide area and local area network access, operations and systems management, development tools and utilities, and monitoring, control and management of computer systems; licensing of computer software; support services for computer software, namely, telephone consultation, debugging computer software, updating computer software, providing electronic and on-line bulletin boards and reference information, and web sites, all in the fields of computers, computer software and computer systems; computer systems and computer software development consulting services