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Electronic media, namely, audio and video compact discs, tapes, videos and dvds featuring information on insurance and loss claims

Printed matter, namely, series of non-fiction books, manuals and workbooks in the field of insurance and loss claims; journals, magazines, newsletters and pamphlets in the field of insurance and loss claims; printed and instructional teaching materials in the field of insurance and loss claims; paper products, namely, bookmarks, book covers; calendars, diaries and agendas; greeting cards; promotional postcards; and posters

Business consultation and management services in the field of insurance and loss claims; online retail services featuring cds, dvds, books and training materials pertaining to insurance and loss claims; insurance and loss claims auditing services; production and distribution of television and radio commercials

Insurance claims adjustment and loss consultant services, namely, appraisals for insurance claims of personal property and real estate, insurance claims administration and processing; providing an on-line, interactive, searchable computer database featuring instructional and educational information in the field of insurance and loss claims; providing information in the field of insurance and loss claims

Telecommunications services, namely, broadcasting radio and television programs and films via a global computer network, communications by telephone and facsimile transmission; electronic, electric, and digital transmission of voice, data, images, sound, signal and messages, electronic transmission of books, e-zines and newsletters via a global computer network; electronic transmission of greeting cards and mailers via a global computer network, transmissions of information, namely, electronic transmission of data and documents via computer terminals; transmission of information by electronic media

Educational services, namely, conducting courses, seminars, and workshops in the field of insurance and loss claims and distributing course materials in connection therewith; educational services, namely, providing live educational speakers in the field of insurance and loss claims; providing seminars and workshops in the field of insurance claims and loss claims over a global computer network

Investigation services related to insurance claims