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Online media monitoring services using computer software to automatically monitor media and news media, social media and other collaborative media, internet websites and online publications for customer-specified topics and interests identified and to capture relevant content on those topics and interests identified, and providing documentation and analysis of that content to others for business purposes and providing contextualization to customers in activity in areas of customer-specified topics and interests identified

Platform as a service (PAAS) featuring web-based software platforms for monitoring media and news media, social media and other collaborative media, internet websites and online publications for customer-specified topics and interests identified and providing contextualization to customers in activity in areas of for customer-specified topics and interests identified; providing temporary use of a non-downloadable web application for monitoring media and news media, social media and other collaborative media, internet websites and online publications and providing contextualization to customers in activity in areas of for customer-specified topics and interests identified