XM CONNECT

Downloadable computer software for use in telecommunications and communications management, namely, software used to manage voice mail, facsimile, personal digital assistant, call center, unified messaging and telephone call management; Downloadable computer software for enabling and managing multiple modes of communication over local area networks and the Internet, context-based call routing, and call center self-service applications

Providing online non-downloadable cloud-based software for use in telecommunications and communications management, namely, software used to manage voice mail, facsimile, personal digital assistant, call center, unified messaging and telephone call management; Providing online non-downloadable cloud-based software for enabling and managing multiple modes of communication over local area networks and the Internet, context-based call routing, and call center self-service applications