XLABS

Advising on improving IT services, through optimizing customer experiences and optimizing the return of IT services to an organization; database management services; systemization of information into computer databases; compilation of information into computer databases; updating and maintenance of data in computer databases; conducting of market studies in the field of user and customer satisfaction; compilation of data, in particular in relation to end user and customer satisfaction experiences, and processing of the aforesaid data; preparation of reports in the field of market studies on experiences relating to services provided and relating to improving these services; advice, consultancy and information regarding the aforesaid services; the aforesaid services also to be provided via electronic networks, including the internet.

Arranging and conducting of training courses for training purposes in relation to the following fields: optimising the customer experience and return on investment of ICT services for an organization; arranging, conducting and organization of workshops, seminars, lecture presentations and symposiums for training purposes in relation to the following fields: optimising the customer experience and return on investment of ICT services for an organisation; providing online non-downloadable electronic publications in the nature of books, magazines and journals in the field of end user and customer satisfaction experiences; providing of educational information in relation to methodologies for measuring and monitoring end user and customer satisfaction experiences; publication and dissemination of cards, books, pamphlets, leaflets and other printed matter and publications in the field of end user and customer satisfaction experiences; information and consultancy relating to the aforesaid services; all the aforesaid services whether or not provided via electronic channels, including the internet.

Providing of computer software and software modules for monitoring the real-time measuring and monitoring of end user and customer satisfaction experience; implementation of computer software and software modules for monitoring the real-time measuring and monitoring of end user and customer satisfaction experience; implementation of computer programs in networks; it consulting services relating to installation, maintenance and repair of computer software and software modules for monitoring the real-time measuring and monitoring of end user and customer satisfaction experience; rental of computer software and software modules for monitoring the real-time measuring and monitoring of end user and customer satisfaction experience; providing search engines for the internet, including sentiment analysis search engines; information and consultancy relating to the aforesaid services; the aforesaid services also via electronic channels, including the internet.