XLA

Downloadable software for measuring and monitoring the experience of end users and of customer satisfaction in real time; Non-downloadable software recorded on computer media for measuring and monitoring the experience of end users and of customer satisfaction in real time; applications for mobile phones for measuring and monitoring the experience of end users and of customer satisfaction in real time and for connecting measurement and monitoring applications and its functionalities with platforms; Non-downloadable software recorded on computer media and non-downloadable software modules recorded on computer media for real-time measuring and monitoring the perception of end users and customer satisfaction; Downloadable software and downloadable software modules for real-time measuring and monitoring the perception of end users and customer satisfaction

Printed matter, namely, maps, books, brochures, leaflets, cards, cards with guides, in the field of management consultancy and strategic advice on commercial and corporate IT and customer satisfaction, user experience and trust; Books in the field of management consultancy and strategic advice on commercial IT and customer satisfaction, user experience and trust; maps and posters; printed instructional and teaching material in the field of management consultancy and strategic advice on commercial IT and customer satisfaction, user experience and trust

Business organization consultancy and advice; compiling, systematizing, maintaining and managing electronic databases and data files; the provision of electronic databases and data files in the field of business information; conducting market research in the field of user and customer satisfaction; the collection of data relating in particular to the perception of end users and customer satisfaction and the processing of these data; drawing up reports in the field of market research for the benefit of experiences on the services provided and for the improvement of said service; advice, consultancy and provision of information relating to the aforesaid services; the aforesaid services also provided via electronic networks such as the internet

Organizing and conducting presentations, seminars, workshops and training for educational purposes in the field of customer experience in IT, customer satisfaction and trust in commercial and corporate IT as well as the measurement and monitoring of customer experience, customer satisfaction and trust in the field of commercial IT; providing online non-downloadable electronic publications in the nature of maps, books, brochures, leaflets, cards and cards with guides in the field of commercial and corporate IT and the measurement and monitoring of the experience of end users and of customer satisfaction; providing educational information with regard to methodologies for measuring and monitoring the perception of end users and of customer satisfaction; publishing of maps, books, brochures, leaflets and other printed matter and publications; education related to the aforesaid services offered in the form of classes, seminars, workshops; information and consultancy relating to the aforesaid services; all the aforesaid services also provided via electronic networks such as the internet

IT consultancy, advice and information services; design and development of computers and software; providing online non-downloadable software and software modules for measuring and monitoring the perception of end users and customer satisfaction; providing online non-downloadable software and software modules for real-time measuring and monitoring the perception of end users and customer satisfaction rental of computer software; providing software as a service (Saas) featuring sentiment analysis search engines computer software; maintenance of computer software; consultancy relating to the aforesaid services