WRAPAROUND ADVOCACY

providing personalized healthcare and medical information in the field of health; referrals in the field of health; advisory services relating to health; providing needs-based assessments for consumers in the field of health and wellness, financial needs for healthcare expenses, needs for mental health services, prescription medication needs, caregiving needs and other health and wellness related needs; providing medical information, consultancy and advisory services; educational needs assessment services; consulting services in the field of health needs assessment; health care coordination and consumer health care navigation services for self-funded employers, namely, health care cost containment, health care cost review, health care utilization and review services; managed care services, namely, electronic processing of health care information; providing health care coordination and consumer health care navigation services for self-funded employers through in-person, telephonic, mobile app, and web services, namely, collecting and analyzing claims data from health care organizations, data about health care providers and patients' health histories; customer service management and advocacy for others; business administration of health and wellness incentives; health care utilization and review services, namely, facilitation and coordination of health care process for insured, pre-certification services, review of proposed health care services against health care plan criteria, utilization review of pre-certification information for employees and dependents of self-funded employers; health care utilization review and pre-certification services; consultative assistance, namely, consulting in health care utilization review, pre-certification services to self-funded employers for health care program costs and care, and cost management for the health benefit plans of others; experiential consultation, namely, providing self-funded employers with health care cost review, health care utilization trends, health care engagement business strategies, total health population business management, and business engagement in the field of health care administration; vendor management services for self-funded employers for provision of health care benefits to employees and their dependents; business administration services in the field of health care, namely, pre-admission planning, discharge planning and medical records transfer for health care services for self-funded employers; business and management consulting for health care providers and related businesses, namely, population health management for self-funded employers