WOULD YOU DO THIS TO YOUR MOTHER?

Visual and audio recordings featuring customer experience and customer service

Books in the field of customer experience, customer service and business leadership; Magazine sections in the field of customer experience, customer service and business leadership; Posters; Publications, namely, handouts in the fields of customer experience and leadership

On-line journals, namely, blogs featuring customer experience, customer service, and business leadership; Providing a website featuring blogs and non-downloadable publications in the nature of customer experience in the field(s) of customer service, and business leadership