WORKSPACE

software for organizing, directing and controlling communication, information, tasks, and interaction among devices and persons; related apparatus for organizing, directing and controlling communication, information, tasks, and interaction among devices and persons, namely, computers; computer terminals; computer workstations; computer memories; storage, retrieval and management apparatus; hard drives; tape drives; CD-ROM drives; recording, playback and processing apparatus, namely, data recorders, data players, data procesors, voice recorders, voice players, voice processors, interactive controllers, voice controllers, data controllers, data routers, data switches, private branch exchanges (PBX), automatic call distributors (ACD); interactive controllers; controllers, routers and switches; printers; modems; and facsimile machines

maintaining software which organizes, directs and controls communication, information, tasks, and interaction among devices and persons

maintaining software which organizes, directs and controls communication, information, tasks, and interaction among devices and persons; for consulting with respect to software which organizes, directs and controls communication, information, tasks, and interaction among devices and persons; and for developing for others customer-specified software which organizes, directs and controls communication, information, tasks, and interaction among devices and persons