Mark Identification

WORKFORCE MANAGER

Serial Number

75510574

Filing Date

Jun 29, 1998

Registration Date

Feb 26, 2002

Trademark by

CYBERNETICS SYSTEMS INTERNATIONAL CORP.

Classification Information

computer software and related documentation and manuals shipped with the goods as a unit for use in the field of workforce management for use in managing people, call center scheduling, reporting, custom reporting, augmenting workers, supplementing schedules for existing workers, developing and assigning schedules, considering individual workloads, skills, availability and preferences, creating employee sort lists for assignments, demonstrating compliance with schedules, allocating time for research, training, time blocking, prioritizing, rotating schedules, summarizing costs, rostering, maintaining and reporting schedule trades, maintaining archival information, creating forecasts for normal and special days, providing scheduling checklists, predicting short and long term work volume and staff requirements, estimates, demands, forecasts and worker requirements, tracking productivity overtime, absences, vacations, training and managing people

Electrical and Scientific Apparatus