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Computer operating programs, recorded; computer programs in the nature of downloadable software for use by enterprises in automating and managing business processes, and facilitating communications and creating forms, documentation and reports relating thereto; computer software for use by enterprises in automating and managing business processes, and facilitating communications and creating forms, documentation and reports relating thereto; computer software recorded for use by enterprises in automating and managing business processes, and facilitating communications and creating forms, documentation and reports relating thereto; programs for computers recorded for use by enterprises in automating and managing business processes, and facilitating communications and creating forms, documentation and reports relating thereto

Software as a service (SAAS) services, namely, hosting software for use by others for use by enterprises in automating and managing business processes, and facilitating communications and creating forms, documentation and reports relating thereto