76099489
Jul 31, 2000
Apr 20, 2004
Downloadable software in the field of customer interaction management, namely software for the storage and subsequent transmission of messages via telephone, electronic mail, co-browsing, chat, virtual help call center and other methods of transmission via a global computer network for use by call centers
Electrical and Scientific ApparatusProvision of communication services through telephony and electronic mail and other methods of transmission, namely electronic transmission of messages and data; providing on-line chat rooms for transmission of messages among computer users in the field of customer interaction management, namely the storage and subsequent transmission of messages for use by call centers; electronic voice messages by telephone, electronic mail and virtual help call centers
TelecommunicationsApplication service provider (ASP) featuring software in the field of customer interaction management, namely software for the storage and subsequent transmission of messages via telephone, electronic mail and virtual help call centers and other methods of transmission via a global computer network for use by call centers which provide communication services through telephony, electronic mail, self help, chat and co-browsing
Computer and Scientific