WELCOME TO THE NEW WAY OF DOING BUSINESS

administering the customer service programs of others in the retail, financial, and original equipment manufacturing fields; business services, namely, call tracking system services for customer service operations, service contracts and warranties, payments and actuarial data; outsourcing services, namely, providing call center personnel for customer service, marketing, and claims administration services; and referring customers to service networks for repairs, maintenance, installation, and ordering of parts in connection with consumer electronic goods and household and commercial appliances