WEBARROW

Computer software for use in remote collaboration, namely, software to facilitate the sharing of screen data via Internet protocol, the transmission of voice over IP (Internet protocol), chat sessions, file transfer, application sharing, and video over IP; computer software using remote collaboration technologies to facilitate the interactions between operators and customers for help desks, call centers, and telemarketing over the Internet; computer software using remote collaboration technologies to facilitate teleconferencing over the Internet; computer software using remote collaboration technologies to facilitate distance education over the Internet

Installation of remote collaboration software, providing product documentation for remote collaboration software, technical support in the nature of providing back-up computer programs and troubleshooting for remote collaboration software, and customization of remote collaboration software