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Franchise services, namely, offering business management assistance in the establishment and operation of personnel and business training, sales, marketing, and advertising techniques, record-keeping and accounting methods pertaining to the business of various personal lines and commercial lines insurance products including: home, auto, life, commercial property, casualty, and workers' compensation insurance products

Insurance administration in the field of home, auto, life, commercial property, casualty, and workers' compensation insurance products; Insurance agency and brokerage; Insurance consultation; Insurance premium rate computing; providing information regarding policy rates for all types of insurance; and electronic processing of insurance claims and payment data over a web-based computer network