VOYCE

public advocacy to promote awareness of resources available to long-term care consumers

providing advocacy services to residents of long-term care facilities, namely, mediation and conflict resolution; providing personal support services for individuals, families and professional caregivers on long-term care options, namely, emotional support and assistance in the nature of assessing their long term care needs, analyzing the various long term care options available, planning various long term care scenarios, and solving problems arising in connection with their long term care choices; providing information and advice regarding long-term care options to individuals, families and professional caregivers