VOYANT

Telecommunications equipment, namely, servers, switches, power supplies, modems, operator consoles, network interface cards, routers, bridges, bridge servers, signal generators, receivers, multiplexers, modems, monitors, T1 telecommunication lines having multiple data ports, ethernet switches, ethernet PC cards, and system management computers; computer hardware and software for teleconferencing routing via internal computer networks and via a global computer network and for interactive voice response; audio teleconferencing equipment, namely, analog telephone interfaces; computer software for use in the integrated management of teleconference calls and telecommunications equipment; not including computer programs for use in the fields of data management and report generation

Training in the field of call center outsourcing; and training in the use and operation of teleconferencing equipment

Technical customer support services, namely, testing of and troubleshooting in the use and operation of teleconferencing equipment via telephone, electronic mail, remote access via wireline, wireless or internet, and in person