VOTED CUSTOMER SERVICE OF THE YEAR

Advertising services; business management; business administration; office functions; direct mail advertising; dissemination of advertising material, namely, leaflets, pamphlets, printed matter, samples; arranging newspaper subscriptions for others; sales promotion for others; business management and organization consultancy; accounting; documents reproduction; employment agencies; computerized file management; organization of exhibitions and fairs for commercial or advertising purposes; on-line advertising on a computer network; rental of advertising time on communication media; publication of advertising texts; rental of advertising space; dissemination of advertising matter; public relations; management of commercial and advertising events; marketing; marketing research and studies; organization of competitions for commercial or advertising purposes; arranging subscriptions to telecommunication services for others; bill-posting for advertising; cost price analysis; price comparison services; commercial information and advice for consumers, namely, consumer advice shop; compilation of statistics; compilation and systemization of information into computer databases; opinion polling; sponsorship search; economic forecasting; customer relationship management services; customer service advisory services; providing comparison shopping services featuring the comparison of the services of other vendors enabling customers to conveniently view and compare the services of those vendors; business research and development of methodologies for distinguishing companies on the basis of their services; personnel recruitment; providing web and television home shopping services in the field of general consumer merchandise; administration of a consumer loyalty program to promote retail services of others; promoting the goods and services of others by means of the issuance of loyalty rewards cards; customer loyalty services and customer club services, for commercial, promotional and/or advertising purposes; providing incentive award programs for customers through the issuance and processing of loyalty coupons for frequent use of participating businesses; providing incentive award programs for customers through issuance and processing of loyalty points for on-line purchase of company's goods and services; promoting the goods and services of others by providing commercial and promotional information through internet websites featuring information regarding discounts, coupons, rebates, vouchers and special offers for the goods of others