VOISO

Downloadable computer software for management and maintenance of contact centers, namely for purchasing of Direct Inward Dialing (DID) numbers, making and receiving Public Switched Telephone Network (PSTN) calls, sending short messages (SMS), providing call analytics, enhancing the performance of call center agents, and integrating with Customer Relationship Management (CRM)

Providing temporary use of online non-downloadable computer software for management and maintenance of contact centers, namely for purchasing of Direct Inward Dialing (DID) numbers, making and receiving Public Switched Telephone Network (PSTN) calls, sending short messages (SMS), providing call analytics, enhancing the performance of call center agents, and integrating with Customer Relationship Management (CRM)