VOICE SERVICE WORKS

computer software, and manuals sold as a unit therewith, to allow remote access to, monitoring of, and control of computer hardware and computer software, for use in providing customer support services via electronic communications network, and for use in conducting online training in the use of computer hardware and software

providing network gateway services to allow remote access to, remote monitoring of, and remote control of computer hardware and computer software, for providing remote access to customer support services via electronic communications networks, and for providing remote access to online training in the use of computer hardware and software

design of software for others; computer consulting services