VOICE INTELLIGENCE

Software as a service (SAAS) services featuring software for unified communications, voice over internet protocol (VoIP) call recording, broadcasting over VoIP platforms, and speech analytics; Software as a service (SAAS) services featuring software for integration, management, recording, and analysis of communications in unified communications systems; Platform as a service (PAAS) featuring computer software platforms for integration, management, recording, and analysis of communications in unified communications systems; Providing temporary use of online non-downloadable computer software applications for call recording, voice broadcasting, speech analytics, and processing of audio data in VoIP environments; Technology consultation in the field of unified communications, VoIP platforms, call recording, broadcasting, and speech analytics; Providing temporary use of online non-downloadable computer software for analyzing speech and audio content from VoIP calls and communications platforms; Computer services, namely, hosting an interactive web site that allows integration of computer software and hardware for unified communications solutions including third-party VoIP platforms and applications; Electronic storage of recorded calls and analytics data related thereto