VOCTIV
Mark Identification

VOCTIV

Serial Number

90525745

Filing Date

Feb 11, 2021

Trademark by

VOCTIV INC.

Classification Information

Downloadable computer software for managing call centers, managing customer service interactions, customer relationship management, managing sales efforts directed to new and existing customers, converting text to a computer-generated human-like voice, natural language processing, automated speech recognition, text-to-speech conversion, providing audio interactions with consumers using artificial intelligence to create a computer-generated voice, replacing human customer service representative and sales representatives with computer-generated voice and text interactions based on artificial intelligence and an analysis of past interactions, providing text-based customer service assistance using artificial intelligence to create a simulated customer service representative; Downloadable computer software for providing voice and text interactions with consumers using artificial intelligence for automated speech recognition (ASR) and speech-to-text conversion, for computer-generated human-like speech synthesis or text-to-speech (TTS), voice and speaker recognition, identification, authentication, verification and processing, and for natural language understanding and processing in the fields of banking, financial services and insurance transactions, healthcare, telephone-based information services, secure commerce transactions, electronic commerce, travel and hospitality services, telecommunications services, security; Downloadable computer software using artificial intelligence for developing, managing, maintaining and controlling conversational agents, customer, sales, human resources or technical support virtual assistants, virtual customer experience (CX) operators

Electrical and Scientific Apparatus

Telecommunications services, namely, transmission of voice and text messages via the Internet; providing voice chat services; providing voice communication services over the Internet; text messaging services; telecommunications consultation; providing electronic telecommunications connections

Telecommunications

Providing temporary use of on-line non-downloadable computer software for managing call centers, managing customer service interactions, customer relationship management, managing sales efforts directed to new and existing customers, converting text to a computer-generated human-like voice, natural language processing, automated speech recognition, text-to-speech conversion, providing audio interactions with consumers using artificial intelligence to create a computer-generated voice, replacing human customer service representative and sales representatives with computer-generated voice and text interactions based on artificial intelligence and an analysis of past interactions, providing text-based customer service assistance using artificial intelligence to create a simulated customer service representative; Software as a service (SAAS) services featuring software using artificial intelligence for providing voice and text interactions with consumers, for automated speech recognition (ASR) and speech-to-text conversion, for computer-generated human-like speech synthesis or text-to-speech (TTS), voice and speaker recognition, identification, authentication, verification and processing, and for natural language understanding and processing; Software as a service (SaaS) featuring software using artificial intelligence for developing, managing, maintaining and controlling conversational agents, customer, sales, human resources or technical support virtual assistants, virtual customer experience (CX) operators; Providing temporary use of on-line non-downloadable software using artificial intelligence for developing, managing, maintaining and controlling conversational agents, customer, sales, human resources or technical support virtual assistants, virtual customer experience (CX) operators; Providing temporary use of on-line non-downloadable software using artificial intelligence for providing voice and text interactions with consumers, for automated speech recognition (ASR) and speech-to-text conversion, for computer-generated human-like speech synthesis or text-to-speech (TTS), voice and speaker recognition, identification, authentication, verification and processing, and for natural language understanding and processing; Providing temporary use of on-line non-downloadable software and applications using artificial intelligence for developing, managing, maintaining and controlling conversational agents, customer, sales, human resources or technical support virtual assistants, virtual customer experience (CX) operators; Providing temporary use of on-line non-downloadable software and applications using artificial intelligence for providing voice and text interactions with consumers, for automated speech recognition (ASR) and speech-to-text conversion, for computer-generated human-like speech synthesis or text-to-speech (TTS), voice and speaker recognition, identification, authentication, verification and processing, and for natural language understanding and processing

Computer and Scientific