VITAL INSIGHTS

Computer software for conducting customer satisfaction surveys

Conducting, gathering, and analysis of customer satisfaction surveys for others and compiling, analyzing and reporting survey results in real-time; business consultation services, namely, monitoring and assessing performance and customer satisfaction and providing methods for improving service and customer satisfaction

Providing non downloadable software via remote and wireless networks used to conduct customer satisfaction surveys, monitor quality of service, and improve customer service via the Internet and communications networks; custom design of computer software and systems for use by others to monitor, assess, and improve service delivery and customer satisfaction