VIRTUAL FLEX

Operating virtual telephone call centers for others in the nature of accepting, processing, answering, recording, tracking, evaluating, profiling, distributing, auditing, administering, responding, and reporting telephone calls, orders, and inquiries; Promotion of the goods and services of others by telephone; Operation and business management of virtual telephone call centers for others; Business account management services; Business and marketing consultation services; Business services, namely, employment hiring, including recruiting, screening, scheduling of interviews for, and evaluating call center personnel for others; Business management services for others; Providing business support staff services for others; Outsourcing services in the field of customer service, marketing, and sales

Educational services, namely, providing online courses for call center personnel for certifying for others in the field of providing call center operation and management, teleservice, and customer service; Developing printed educational materials for others in the field of call center operation and management, teleservice, and customer service; Providing online instructional publications, namely, manuals, guides, booklets, newsletters, bulletins, and data sheets, all in the field of call center operation and management, customer service, and teleservice