VIRTUAL CUSTOMER CARE

DATABASE MANAGEMENT SERVICES RELATED TO CUSTOMER RETENTION AND DIRECT MAIL ADVERTISING FOR OTHERS, NAMELY, THE DESIGN, CREATION, PRODUCTION AND DISSEMINATION OF DIRECT MAIL ADVERTISEMENTS TO PROMOTE THE GOODS AND SERVICES OF OTHERS, AND TRACKING CUSTOMER RESPONSES THERETO; DEVELOPING PROMOTIONAL CAMPAIGNS FOR BUSINESS; PROMOTING SERVICES OF OTHERS BY MEANS OF A REWARD PROGRAM IN THE NATURE OF POINT ACCUMULATION PROGRAMS WITH POINTS USED FOR REDEMPTION AND DISCOUNTS OF GOODS AND SERVICES