APPLICATION SERVICE PROVIDER (ASP) FEATURING SOFTWARE FOR USE BY PUBLIC AND PRIVATE SERVICES PROVIDERS FOR CUSTOMER MANAGEMENT AND BILLING; APPLICATION SERVICE PROVIDER (ASP) FEATURING SOFTWARE FOR USE IN MANAGING AND IMPLEMENTING ALL PUBLIC AND PRIVATE SERVICE PROVIDER CUSTOMER INFORMATION SYSTEMS, NAMELY, CUSTOMER SERVICE, CUSTOMER SELF SERVICE, WORK FLOW AND PROCESS AUTOMATION, REPORTS, BUSINESS INTELLIGENCE AND BUSINESS ANALYTICS, SERVICE ORDERS, ACCOUNTING, BILLINGS, MARKETING, ELECTRONIC BUSINESS ACTIVITIES, CONTACT AND RATE MANAGEMENT, CREDIT AND COLLECTIONS, METER READING INTERFACE, AND USER DEFINED CUSTOMIZED DATA ENTRY AND PRESENTATION
Computer and Scientific