VI

Audio and video conferencing services; cloud-based computer telephony services; internet telephony services; global computer network telephony services; computer telephony services; communication services, namely, the provision of unified communications, telephony, messaging, conferencing, voicemail, services to enterprise and consumer users over a global computer network; provision of hosted and wireless PBX (private branch exchange) services; telecommunication services other than broadcasting, namely, personal communication services

Software as a Service (SaaS) featuring software for machine learning applied to voice and text communications for use in audio transcription; Software as a Service (SaaS) featuring software for call center operation, management, and performance optimization, namely, software for identification of conversation patterns, prediction of conversation outcomes, and other analysis useful to business communication