VERB EXCHANGE

Providing unified communications services, namely the centralized retrieval or initiation of voice, e-mail and fax messages and/or communication by telephone or web based equipment namely personal computers, wireless personal digital assistant, or web enabled telephone with contact integration which allows the user to determine how the communications are routed; content delivery, namely the delivery of user defined content to a customized web based client residing on the user's desktop that has functionality including message monitoring, alert reception and instant messaging; communication services, namely electronic voice mail, voice messaging, data and fax messaging; call screening; interactive voice response services, namely recording and transmission of voice, data and fax messages by telephone or via a data communications network