VECTRA

Computers; video monitors and computer monitors; computer keyboards; computer terminals; electrical, data communication devices for computers, namely, computer hardware, computer software for computer initialization and configuration, diagnostic functions, operating systems, computer peripheral drivers, accessing information databases, drive mirroring, data guarding, error logging, automatic revision tracking, automatic server recovery, program delivery, reference utility for technical information, and monitoring and controlling one or more file servers, cables, wires, fibers optics and fiber optic cables, and which enable the transmission, reception or exchange of information, tags, messages, sounds, images and data; memory cards, random access memory modules, read-only memory modules, video random access memory modules, cache memory, memory expansion boards, and CD-ROM drivers; computer peripherals, namely, printers, plotters, optical scanners, facsimile machines, photocopiers and modems

Printed material relating to computer hardware and software, namely, instructional manuals, handbooks and reference guides, newsletters, magazines, pamphlets, data sheets, product and system application notes, technical bulletins, computer system operating and service manuals

Technical support services, namely troubleshooting of computer hardware and software problems via telephone or email; computer network consultation services