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Downloadable software in the nature of mobile application for medical device repair by the manufacturer providing AI services to assist end-users with trouble shooting; Downloadable software in the nature of mobile application for medical device repair by the manufacturer enabling users to track their entire repair journey and have an end-to-end in app communication with the repair technician and other medical stakeholders, thus integrating with and leveraging existing enterprise software applications and platforms in the medical field

Personal coaching services for medical device repairs provided via downloadable mobile application

Software as a service (SAAS) featuring a platform software for medical device manufacturers' repair services, enabling end-users to trouble shoot through the software's AI features and submit a repair request to track the entire repair journey and communicate with the technician and other medical stakeholders using an in app messaging feature to have an end-to-end in app communication with the repair technician and other medical stakeholders and thus integrating with and leveraging existing enterprise software applications and platforms in the healthcare field