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Software as a service (SAAS) services featuring software for routing, tracking, geolocating, scheduling, and monitoring vehicle, bicycle, and pedestrian fleets, software that provides real-time traffic prediction and optimization for vehicle, bicycle, and pedestrian fleets and individual vehicles, bicycles, and pedestrians based on traffic, weather, fuel consumption, schedules and other external and internal organizational factors, software for tracking and monitoring of delivery, pickup, and service call progress and status, and software for analyzing and generating reports and recommendations regarding all of the foregoing