USAA DEPLOYMENT ASSISTANCE PROGRAM

Printed publications, namely, deployment guides featuring information on banking, insurance, investments, effect of deployment on children and families, military assistance resources, providing advice with respect to concerns not usually anticipated such as preparation of wills, storage of unused vehicles, powers of attorney, predeployment and post deployment checklists

Providing financial services, namely, banking services, loan services and financial planning services; trust and asset management services; mortgage banking and lending services; payment of third party bills on telephone authorization of account holder, insurance underwriting in the field of life, health, auto, home, property and casualty insurance, and investment services, namely, annuity underwriting services; financial brokerage services in the fields of security and insurance; mutual fund investment services; investment advisory services; discount investment brokerage services for independent investors and investment services offered on-line; providing investors with the ability to obtain personal investment account information and/or to obtain securities price quotes and/or to make securities transactions all by telephone, with deployment benefits for all the aforementioned banking, insurance and investment services; providing a 100% rebate of credit card interest for deployed persons; providing on-line and telephone assistance to deployed person in connection with financial and insurance matters; electronic provision of banking, insurance and investment statements to deployed persons

Delivery of pre-ordered gifts and flowers to families of deployed persons for special occasions