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[ Electronic media, namely, prerecorded audio and video cassettes, tapes, cd-rom, e-books in the nature of electronic books recorded on computer media, e-newsletters in the nature of downloadable newsletters distributed electronically, and magnetic disks featuring lectures or spoken word in the fields of sales improvement, communication skills, dating, parenting, doctor/patient relationships, motivation, customer service, self-improvement, business management, leadership training, personal and professional inspiration and achievement and developing self-esteem ]

Providing on-line nondownloadable books and newsletters in the fields of sales improvement, communication skills, dating, parenting, doctor/patient relationships, motivation, customer service, self-improvement, business management, leadership training, personal and professional inspiration and achievement and developing self-esteem; and Educational services, namely conducting classes, seminars, workshops, teleconferences and individual and group coaching in the fields of sales improvement, communication skills, dating, parenting, doctor/patient relationships, motivation, customer service, self-improvement, management, leadership training and distributing written and electronic instructional materials in connection therewith