UNISHIELD

Total quality management services, namely, business management services in the nature of creating reports, policies and procedures for establishing business quality policy and determining business means for implementing those policies to improve customer satisfaction and to ensure compliance with customer expectations in the fields of custodial and janitorial services, facility support services, and insourced managed labor services; Total quality management services, namely, business management services in the nature of ensuring timely delivery of custodial and janitorial services, facility support services, and insourced managed labor services, monitoring appropriate training of employees, and tracking and directing job and task routing of employees, all of the aforesaid for establishing business quality policy and determining business means for implementing those policies to improve customer satisfaction; Predictive scheduling services in the nature of employment staffing services, namely, scheduling advanced personnel staffing of workers in the fields of custodial and janitorial services, facility support services and insourced managed labor services

Janitorial services in the nature of cleaning and sanitizing services for commercial and industrial facilities

Quality management services, namely, quality evaluation and analysis, quality assurance, and quality control in the fields of custodial and janitorial services, facility support services and insourced managed labor services; Providing online non-downloadable software for use in providing quality management services in the fields of custodial and janitorial services, facility support services, and insourced managed labor services, namely, providing online non-downloadable software for creating reports, policies, and procedures for ensuring compliance with customer expectations; Quality management services, namely, quality evaluation and analysis, quality assurance, and quality control in the fields of custodial and janitorial services, facility support services and insourced managed labor services; Providing online non-downloadable software for use in providing quality management services in the fields of custodial and janitorial services, facility support services, and insourced managed labor services, namely, providing online non-downloadable software for ensuring timely delivery of the aforesaid services, monitoring appropriate training of employees, and tracking and directing job and task routing of employees