UNBPO

Business administration and management services for the healthcare, financial services, insurance and telecom industries; business outsourcing and management services for the banking, financial services, insurance, telecom and media industries; business marketing services, namely, customer relationship management; customer care and relationship management services; business research and analysis services in the field of business process intelligence, operational performance, and customer satisfaction and outcomes; management of telephone call centers for others; customer service management services for others; billing and accounts receivable services; outsourcing services in the nature of arranging service contracts for others in the field of mortgage services; outsource service provider in the field of business analytics

Telecommunication services, namely, data transmission and reception services via telecommunication networks; electronic exchange of voice, data, audio, video, text and graphics accessible via computer and telecommunication networks; instant messaging services; mobile phone communication services

Business process outsourcing services for the healthcare industry, namely, patient financial counseling and patient financing services; claims processing for other businesses, namely, electronic processing of insurance claims and payment data, insurance claims processing; receivables management, namely, accounts receivables financing; outsource service provider in the field of mortgage origination, mortgage processing, mortgage servicing, financial due diligence, real estate valuation, mortgage securitization, and automated clearing house (ach) transaction processing services

Information technology support services, namely, computer technical support services, namely, 24/7 service desk/help desk services for IT infrastructure, operating systems, database systems, and web applications; design of computer database; database maintenance, namely, maintenance of on-line databases for others; data cleansing, namely, data warehousing; computer system design services; system support and maintenance and support, namely, maintenance of computer software; providing temporary use of non-downloadable software for managing work flow, project management, business management, document management, and financial transactions; application service provider (asp) featuring software for processing mortgage applications, tracking and processing post-closing duties, and providing business analytics in the field of mortgage services; software as a service (saas) services featuring software for processing mortgage applications, tracking and processing post-closing duties, and providing business analytics in the field of mortgage services