Downloadable speech recognition and processing software; downloadable software for analyzing and extracting conversation content; downloadable software for use in analyzing interactions and communications between entities; Downloadable software for use in analyzing audio and non-audio interactions across multiple channels of communication; downloadable software for monitoring, managing, and analyzing communication activities and performance; downloadable software for marketing, sales, call tracking and analytics
Electrical and Scientific ApparatusTracking and monitoring call content for others for business purposes; automated telephone call screening services; telephone call transcription services; marketing and business analysis services, namely, searching and extracting business data metrics from customer service calls, and recording business data metrics for others for business purposes
Advertising and BusinessTelecommunication services, namely, recording calls, and the detection of voice and spoken words and/or phrases within the recorded calls
TelecommunicationsSoftware as a service (SaaS) services, namely, software for analyzing and extracting conversation content; software development and design; Providing temporary use of on-line non-downloadable software for speech recognition and processing; intelligent voice recognition services, namely, the detection of voice and spoken words and/or phrases within the recorded calls using cloud-based technology; software as a service (SAAS) services featuring software for use in analyzing interactions and communications between entities; Software as a service (SAAS) services featuring software for use in analyzing audio and non-audio interactions across multiple channels of communication; software as a service (SAAS) services featuring software for monitoring, managing, and analyzing communication activities and performance; data conversion of electronic information; Software as a service (SAAS) services featuring software for marketing, sales, call tracking and analytics; Consulting services in the field of software as a service (SAAS)
Computer and Scientific