U-CENTRIC

Computer and information technology support services, namely, troubleshooting of computer software problems and 24/7 service desk or help desk services for IT infrastructure, operating systems, database systems, and web applications; computer and information technology software as a service (SAAS) to provide technical support services, namely, help desk services and troubleshooting in the nature of diagnosing computer hardware and software problems; automated computer and information technology support services, namely, using intelligent automation virtual support agents and robotic process automation to execute pre-approved actions within an enterprise's environment; automated computer and information technology software as a service (SAAS) using intelligent automation virtual support agents and robotic process automation to execute pre-approved actions within an enterprise's environment; computer technology support services, namely, help desk services; technical support services, namely, troubleshooting in the nature of diagnosing computer hardware and software problems