TWOCENTS

Downloadable computer software for enabling users to provide private feedback to merchants; downloadable computer software for merchants to receive, analyze, and act upon customer feedback; downloadable computer software for business management, namely, managing customer suggestions and feedback; downloadable computer software for creating and managing customer surveys; downloadable computer software for data analytics in the field of customer feedback and business improvement; downloadable mobile applications for enabling users to provide private feedback to merchants; downloadable mobile applications for merchants to receive, analyze, and act upon customer feedback; downloadable mobile applications for business management, namely, managing customer suggestions and feedback; downloadable mobile applications for data analytics in the field of customer feedback and business improvement; downloadable computer software for generating, displaying, and processing machine-readable optical labels, namely Quick Response (QR) codes, to facilitate user engagement and feedback collection in commercial and retail environments

Software as a service (SaaS) featuring software for enabling users to provide private feedback to merchants; platform as a service (PaaS) featuring software platforms for merchants to receive, analyze, and act upon customer feedback; providing temporary use of non-downloadable software for business management, namely, managing customer suggestions and feedback; Providing temporary use of online non-downloadable software for creating, managing, and analyzing Quick Response (QR) code-based feedback systems, enabling businesses to generate unique QR codes, track scan analytics, and process user responses; Providing temporary use of non-downloadable software for creating and managing customer surveys; providing temporary use of non-downloadable software for data analytics in the field of customer feedback and business improvement; technical support services, namely, troubleshooting of computer software problems