TTEC

employment and advertising agency services for others and business marketing research, development and consulting services related thereto; business management services, namely, remote and onsite business management of computer sites for others and business research, development and consulting services related thereto; Customer relationship management services and customer care services

financial analysis and consulting services

Telecommunications services, namely, providing telephone and electronic mail services, providing multiple-user access to a global computer information network, that also features routing calls for others to customer service representatives

educational services, namely, training in the field of job placement, recruiting, staffing and hiring; training in the field of customer care and customer relationship management, particularly training for customer service representatives and for those hiring customer service representatives; educational services, namely, conducting classes, seminars, training sessions and workshops in the fields of effective marketing, consulting, and communications skills

Software as a service (SAAS) services featuring software for use in the provision of customer care and customer relationship management services; research, development and technological consulting services in the field of computer disaster recovery planning services, computer site design services and computer software; computer programming services for others; application service provider services, namely, hosting computer software applications of others that feature employment job advertising, recruiting, hiring, personnel placement, staffing, job applicant tracking and screening, and outsourcing; computer services, namely, on-site and remote management of information technology (IT) systems of others and technological research, development and consulting services related thereto; computer disaster recovery planning; and computer site design, and on-site management and operation of information technology (IT) systems of others